Ground handling compliance
Answer the audit question before it’s asked.
Customer airline audits, safety audits and your own quality programme ask the same thing about procedure changes: were the people doing the work told, and can you prove it? SkySign keeps that answer ready, for every change, at every station.
See how SkySign distributes, tracks and proves operational briefings in 20 minutes.
Active Assignments
Safety Manual 2026
Ground Handling SOP
Emergency Procedures
PPE Requirements 2025
The evidence
Five audit questions, five answers.
| The auditor asks | You show |
|---|---|
| Were all ramp agents briefed on the revised pushback procedure? | The document’s completion by group, and the unsigned list if anyone is outstanding. |
| When did this agent acknowledge it? | Their acknowledgement certificate, with the server timestamp and the statement accepted. |
| Was it the current procedure? | The title and SHA-256 fingerprint of the file as issued, recorded on every acknowledgement. |
| What happens when people don’t acknowledge? | The due date, the overdue flags and your nudges. Manual nudges are written to the audit log. |
| Can we have a copy? | A PDF report filtered by document, department and date, or a CSV of the records. |
Raw data
Every record, in a spreadsheet.
| Document Title | Document Version | Document SHA-256 | Employee Name | Employee Email | Signature Text | Signed At | IP Address | User Agent |
|---|---|---|---|---|---|---|---|---|
| SB-26-041 De-icing Fluid Holdover Update | 1 | 9f2c41e8a07b5d3c6e19f0a4b8d27c13e5f60a9b4c8d1e27f3a6b05c9d8e18c55 | Aiko Yamamoto | aiko.yamamoto@northfield-gs.example | Aiko Yamamoto | 2026-11-03T08:21:47Z | 198.51.100.24 | Mozilla/5.0 (iPhone; CPU iPhone OS 18_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.1 Mobile/15E148 Safari/604.1 |
| SB-26-041 De-icing Fluid Holdover Update | 1 | 9f2c41e8a07b5d3c6e19f0a4b8d27c13e5f60a9b4c8d1e27f3a6b05c9d8e18c55 | Tom Reid | tom.reid@northfield-gs.example | Tom Reid | 2026-11-03T09:02:13Z | 198.51.100.31 | Mozilla/5.0 (Linux; Android 14; Pixel 8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Mobile Safari/537.36 |
| SB-26-041 De-icing Fluid Holdover Update | 1 | 9f2c41e8a07b5d3c6e19f0a4b8d27c13e5f60a9b4c8d1e27f3a6b05c9d8e18c55 | Sara Okafor | sara.okafor@northfield-gs.example | Sara Okafor | 2026-11-03T11:47:05Z | 203.0.113.12 | Mozilla/5.0 (iPhone; CPU iPhone OS 18_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.1 Mobile/15E148 Safari/604.1 |
| SB-26-041 De-icing Fluid Holdover Update | 1 | 9f2c41e8a07b5d3c6e19f0a4b8d27c13e5f60a9b4c8d1e27f3a6b05c9d8e18c55 | Priya Kaur | priya.kaur@northfield-gs.example | Priya Kaur | 2026-11-03T14:15:38Z | 203.0.113.40 | Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36 Edg/129.0.0.0 |
| SB-26-041 De-icing Fluid Holdover Update | 1 | 9f2c41e8a07b5d3c6e19f0a4b8d27c13e5f60a9b4c8d1e27f3a6b05c9d8e18c55 | James Lowe | james.lowe@northfield-gs.example | James Lowe | 2026-11-04T06:58:22Z | 192.0.2.77 | Mozilla/5.0 (Linux; Android 14; Pixel 8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Mobile Safari/537.36 |
| SB-26-041 De-icing Fluid Holdover Update | 1 | 9f2c41e8a07b5d3c6e19f0a4b8d27c13e5f60a9b4c8d1e27f3a6b05c9d8e18c55 | Daniel Mensah | daniel.mensah@northfield-gs.example | Daniel Mensah | 2026-11-04T22:10:09Z | 198.51.100.58 | Mozilla/5.0 (iPhone; CPU iPhone OS 18_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.1 Mobile/15E148 Safari/604.1 |
Sample data for a fictional ground handler. Scroll sideways to see every column.
Between audits
Stay audit-ready, not audit-busy.
Watch completion
Statistics compares department compliance and lists at-risk employees.
Chase early
Nudge outstanding staff from the document, the assignment or the person.
Set due dates
People still outstanding after the date are flagged as overdue.
Brief new starters
People added to a group see every active document assigned to it.
Customer airlines
Each airline’s procedures, to the agents who work them.
Name groups by station, department and, where procedures differ, customer airline — LHR Ramp – Airline A, for example. An airline-specific change then goes only to the agents working that airline, and the evidence for that airline’s audit is one filtered report.
Your records stay in your organisation. Customer airlines don’t sign in to SkySign; you share the exports they ask for.
Illustrative data
Worth knowing
- Knowledge-check results are on each certificate, not in the CSV or PDF exports.
- The CSV export applies only the document and date filters, and has no department column. Use the PDF report for one department.
- Scheduled reminders aren’t yet written to the audit log; manual nudges are.
Questions
Frequently asked questions
Is SkySign accredited for ISAGO or IGOM?
No. SkySign isn’t accredited or endorsed by IATA or by any regulator. It records who acknowledged which documents, which you can present as evidence in any audit.
Are reminders recorded?
Each manual nudge is written to the audit log with who sent it, to how many people, and when. The scheduled reminder isn’t logged yet.
Can we export one station’s records?
Yes, if each station has its own groups: filter the PDF report by department. The CSV export covers every department for the documents and dates you choose.
Get ready for your next customer audit.
We’ll show the report you would hand an auditor for one of your recent procedure changes.
See how SkySign distributes, tracks and proves operational briefings in 20 minutes.