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People · For administrators

Import staff from a spreadsheet

Most HR and rostering systems can export a staff list. Import it and everyone is ready to receive documents, already in the right groups.

Last checked against the product on 7 October 2026

Before you start

  • Create the groups first, on the Employee Groups page. The import puts people into existing groups; a group name it cannot find is reported as an error. See groups and stations.
  • Bulk import is available to Employers. Superusers add people one at a time.
  • Check you have enough seats on your plan for everyone in the file.

Prepare the file

Use a CSV, TSV or text file up to 1 MB, or paste the rows. Columns are read in this order; a first row containing column names is skipped.

Import columns, in order
ColumnWhat to put in it
1 · emailWork email address. Required.
2 · full_nameName as it should appear on records and certificates. Required.
3 · group_nameOne or more existing groups, separated by | — for example LHR Ramp|LHR De-icing.
4 · rolesuperuser for department managers; anything else (or blank) makes the person an Employee.
5 · airportStation code, for example LHR. Used for filtering and shown on certificates.

Run the import

  1. 1
    Open Users → Bulk import
    Choose Upload CSV or Paste data.
  2. 2
    Check the preview
    SkySign shows the total, valid and invalid rows, with the reason for each error. Use Remove invalid to drop the bad rows.
  3. 3
    Import
    Choose Import N users. Up to 500 people per import; split larger lists into batches.
  4. 4
    Review the results
    The result lists who was imported and any rows that failed, such as an email address that already has an account.
Invitations go out straight away
Everyone imported is sent an invitation email at once, so import when you are ready for staff to hear from SkySign.
Stations as groups
Name groups by station and department — LHR Ramp, MAN Passenger Services — and you can issue a bulletin once to every station that needs it and compare completion group by group.

What this doesn’t do

  • There is no automatic sync with an HR system yet; import new starters as they join and disable leavers. HRIS synchronisation is planned.
  • You cannot import Employers; add administrators individually.

Still stuck? Email support@useskysign.com with the page you were on and what you expected to happen.