Add a person
- 1Users → Add user
- 2Enter their detailsFull name, Email address, Role and, optionally, Airport.
- 3Send the invitationChoose Send invitation. They receive an email inviting them to SkySign.
- 4Add them to groupsOpen Edit on their row and tick their Departments, or add them from Employee Groups.
Adding many people? Use Bulk import.
Edit a person
Use the pencil icon on their row to change their Full name, Email address, Role, Airport, Departments or Account status, then Save changes. You can only edit people below your own role.
Disable leavers
Turn off the Enabled switch on their row. They can no longer sign in or receive emails, and every acknowledgement they made stays on record. Disabled accounts still count towards your seats.
Each person’s compliance
Click a name to open their page: their status (fully compliant, outstanding or overdue), completion percentage, signed, outstanding and overdue counts, typical time to sign, every document assigned to them with a certificate for each acknowledgement, and Nudge for N unsigned to remind them about everything outstanding.
Find people
Search by name or email, filter by department or airport, show only people with outstanding documents, or sort by last sign-in.
What this doesn’t do
- People cannot be deleted from within SkySign; disable them instead.
- The Enabled switch takes effect immediately, with no confirmation.
- Groups cannot be chosen in the Add user dialog; add them afterwards.
Still stuck? Email support@useskysign.com with the page you were on and what you expected to happen.