The four types
| Type | Statement staff accept | Button they press |
|---|---|---|
| Read & understood | “I confirm that I have read and understood this document.” | Acknowledge |
| Read & comply | “I confirm that I have read and understood this procedure and agree to comply with its requirements.” | Acknowledge and agree to comply |
| Briefing acknowledgement | “I confirm that I have received and understood this briefing.” | Acknowledge briefing |
| Training acknowledgement | “I confirm that I have completed the required training material.” | Confirm completion |
Which one to use
- Read & understood — policies and information documents, where you need confirmation they were read.
- Read & comply — procedures and SOPs that staff must follow, such as a revised turnaround or fuelling procedure.
- Briefing acknowledgement — operational briefings, safety bulletins and station notices.
- Training acknowledgement — training and refresher material staff are expected to complete.
What is recorded
When someone acknowledges, the exact statement they accepted is copied onto their acknowledgement record. If the wording of a type changes in future, records already made keep the wording that was shown at the time. The statement also appears on the acknowledgement certificate.
Note
You choose the type when you issue a document. If you change it afterwards, people who acknowledge from then on accept the new statement; records already made keep the statement they accepted.
What this doesn’t do
- Statements are the four standard wordings above. You cannot yet write a custom statement for a document.
Still stuck? Email support@useskysign.com with the page you were on and what you expected to happen.