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Tracking and records · For administrators

Track completion

Completion is live: as soon as someone acknowledges, the dashboard, the document’s page and their own page update.

Last checked against the product on 7 October 2026

The dashboard

The Compliance overview shows the percentage of required acknowledgements completed across your organisation, with how many are signed and awaiting signature and how many documents are active. Below it are your active documents, recent activity and the Top groups by compliance.

One document

Open a document from the dashboard or from a person’s page to see its completion percentage, signed and unsigned counts, how long it has been live, its due date, typical time to sign, the last reminder sent, completion by group, and the list of people with Unsigned and Signed tabs. Use Nudge N unsigned to remind everyone outstanding.

On the Documents list, the signed and unsigned counts link straight to the people in each list.

Groups and stations

Statistics compares groups side by side — Department Compliance and Document Completion, filterable by department — along with signatures over time, the compliance trend, overdue assignments, average time to sign and At-risk Employees you can nudge directly.

One person

Click anyone’s name on the Users page for their compliance profile: what they have acknowledged, what is outstanding and overdue, and a nudge for everything outstanding. See manage users.

What “overdue” means
A document is overdue for someone once its due date has passed without their acknowledgement. Documents without a due date never become overdue.

What this doesn’t do

  • Completion is shown per group. Groups are not rolled up into regions or companies.
  • The dashboard’s Overdue tab highlights documents under half complete after two weeks, which can differ from due-date overdue elsewhere.

Still stuck? Email support@useskysign.com with the page you were on and what you expected to happen.