The three roles
| Role | Typical person | Can |
|---|---|---|
| Employer | Head of compliance, operations or a station manager | Everything a Superuser can, plus: add and edit Superusers, bulk-import staff, reset passwords, manage billing and delete the organisation. |
| Superuser | Department or station manager | Issue and manage documents, groups and assignments; track completion; export records; add, edit and disable Users. |
| User | Frontline staff | Read and acknowledge what is assigned to them, and see their own history and certificates. |
The person who creates the organisation at sign-up is its first Employer.
How roles are protected
Role rules are enforced in the database as well as in the application: nobody can change their own role or give anyone a role at or above their own. Employers cannot edit other Employers, and passwords can only be reset for people below you.
Note
Keep administrator roles to the people who issue documents. Most of your organisation should be Users.
Still stuck? Email support@useskysign.com with the page you were on and what you expected to happen.