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Write a document or send a message

Not everything needs a PDF. Write station bulletins in the editor, or send a short notice that staff acknowledge in seconds.

Last checked against the product on 7 October 2026

Write a document

  1. 1
    Documents → Create Document
    Or Send a news update from the dashboard.
  2. 2
    Write it
    Give it a Document Title, check the Date, and write the Document Body. Type / for headings, lists, tables, dividers, images and video.
  3. 3
    Choose recipients and options
    Departments, individual users, priority, acknowledgement statement and Auto Nudge, as for an uploaded PDF.
  4. 4
    Review and issue
    Preview, then Create and distribute.

Send a message

For a short notice — a stand change, a temporary instruction, a reminder about a procedure — use Documents → Send Message. Give it a Subject and a Message (or an image), choose recipients, then Send message from the review screen. Staff acknowledge it the same way as a document.

Editor tips

  • The toolbar has headings, bold and italic, lists and task lists, quotes, tables, links, images and YouTube embeds.
  • Paste or drop an image straight into the text. Keep images small: the whole document, including images, must stay under 3 MB.
  • AI offers writing help — improve, fix grammar, shorten, lengthen, more formal or casual, summarise, convert to bullets or continue — on up to 6,000 characters. Select the text you want changed first.
  • Drafts save automatically every few seconds on your device.
Select text before using AI
If no text is selected, the AI rewrite replaces the whole body with plain text, removing tables and images. Select the paragraph you want to change.

How this differs from a PDF

Written documents and messages are fingerprinted with SHA-256 like PDFs — the fingerprint is taken from the text. Staff see them immediately, without the short pause a PDF has, and the title, date and author are shown at the top.

What this doesn’t do

  • Editing a written document after issue does not change its fingerprint or ask anyone to acknowledge it again. Issue a changed procedure as a new document.
  • The edit page offers basic formatting only; tables and images are best added before issue.

Still stuck? Email support@useskysign.com with the page you were on and what you expected to happen.